Dedicated Data Center
Umbrella Host take the security of your websites and other data very seriously. To ensure that we meet our obligations to you as our customer we have a multi-front strategy in place, one part of which concerns the data centre in which we store the physical equipment. We use the Global Switch London 2 datacentre which is Europe's largest purpose-built datacentre with a gross size of 705,498 sq ft. The Tier-4 facility is located in the heart of the UK's internet infrastructure, and is underpinned by a minimum N+1 standard for power and cooling systems, delivering an optimal operating environment to clients 24x7.
Security
Premises Controllers manage facility security 24 hours a day, 7 days a week. There are also two locking doors to go through for access to each of the separate data halls within DC2. These are locked and can only be opened using Secure Fobs which are only held by named staff. Access to our data center is via secure Fobs which are only held by named staff. Multiple CCTV cameras (interior and exterior) operates throughout the facility. All CCTV images are recorded and stored for 3 months.
Cooling & Fire Suppression
Smoke and gas extraction. Fire protection is provided by the FM200 Fire Suppression System which fills the sealed data centre with gas to extinguish any fire quickly without the use of water and without damage to any equipment.
Climate Control
The data centre is fully climate controlled with N+1 Stultz DX Cybercool Air Conditioning Systems. The system monitors and controls the temperature and humidity levels. Drip sensors located below floor monitor for any leaks in the system. Cold air is forced underneath raised flooring into the bottom of each server rack, and vacuumed out of the top providing maximum cooling efficiency. The position of each server rack/apparatus is calculated by a dedicated deployment team to further optimise cooling efficiency.
Connectivity
Umbrella Host operates a multi-homed network utilising BGP4 technology. Simply put, we have multiple connections to the Internet with different backbone providers, should any connection fail our other connections automatically take all the traffic. Not only does this mean that we are very unlikely to lose connectivity to the Internet, but it also means that traffic moving to and from our network can choose from a range of paths to get to its final destination.